Return procedures

Returns, refunds and exchange procedures for online purchases

Online returns and exchanges are accepted up to 10 days after the original delivery date. We are not responsible for any return fees. Apso bibi maternity has the right to refuse any returns or refunds on certain products if the products have been washed or are not in their original packaging with all tags still attached, have been damaged during the return transport, if a copy of the original bill is not included, you do not have a Return Athorization Number or if the time allocation for returns is not respected. For reasons of hygiene, all sales are final on lingerie, undergarments, swimwear, jewelry, nylons/tights, skincare products, beauty products, Bellaband®, Belly Bandit®, or Make My Belly Fit.  Items purchased online can be returned in store. Refunds will be credited to your original method of payment - PayPal refunds will be credited directly to your PayPal account when you return your purchase in store or once your parcel has been received. Shipping fees are non-refundable.

All returns require a Return Authorization Number. Before returning any items, please send an email to info@apsobibi.com for your "Return Authorization Number" as well as return instructions. Please note that a return without a Return Authorization Number will be refused and will not be refunded.

If sending back your return by mail, we strongly suggest to send your package with a tracking number or insurance as we are not responsible for missing or lost packages.

**Please note: If you return items that qualified for free shipping, $10.00 plus taxes will be deducted from your refund to cover the cost of shipping and handling. This $10.00 plus taxes fee is only deducted if the total amount of items kept is less than $200.00 before taxes.

Returns, refunds and exchange procedures for in-store purchases

Purchases made in store can be returned for an exchange or store credit up to 10 days after the original purchase  date. There are no refunds for purchases made in store. Apso bibi maternity has the right to refuse any returns or exchanges on certain products if the products have been washed or are not in their original packaging with all tags still attached,  if a copy of the original bill is not included or if the time allocation for returns is not respected. For reasons of hygiene, all sales are final on lingerie, undergarments, swimwear, jewelry, nylons/tights, skincare products, beauty products, Bellaband®, Belly Bandit®, or Make My Belly Fit.

Product availability

Apso bibi maternity does not guaranty in any case the availability of products offered on our website or in store. If Apso bibi maternity cannot deliver one or another item for reasons of it being out of stock, it will notify the client as soon as possible of any delays and will not be responsible for any damages the client may have incurred due to the item being out of stock. Prices are subject to change without prior notice.